What a mess!

<p>Not even worth the one star! I recently got a quote from hollard for contents and cell phone which i was happy with, i activated the policy for 1 dec with the first payment debit order on the 1st as well. The money did not come off my account on the 1st. I called the next day and was told that client services is at a staff party and i wont be able to take my call (what an outrage!?) Then aftwer about an hour of being put on hold they give me a new quote way above what i was initially quoted. absiolute mess then they srated adding other **** to my policy. Finally i got there with another one of the *********** call centre staff whom said that the debit order will come off today and guess what i am still waiting! without cover! how wonderful. absolute **** usuless service and staff. trat new customers terribly. can someone please contact me with regards to this matter? </p>