Want my premiums back

Hello Peter<br> <br> I bought a Samsung galaxy S4 from game on the 14 February 2014 from game in Durban last year, Because i wanted to protect my phone, i took up cell-phone insurance with Hollard Insurance. My premiums was said to R130 and this would be deducted via monthly debit order.<br> <br> After a year and four months i realize that they've been drawing two R130 premiums during all this time. About five weeks ago i contacted Hollard to alert them of this and to request all my premiums back for the overcharge. i was informed by Finrite which handles there things that they'll investigate and get back to be after seven working days and my money will be in my account.<br> <br> Seven days past, and i saw no refund. I called then, numerous occasions and would be subjected to unnecessary computer telling me to hold and does wasting more money to get my money. When got through to them two weeks later they'll told be I'll get it following day. This did not happen. <br> <br> i went to game and a Hollard lady said they'll see to Hollard to get my money and nothing happened. Now it\s been five weeks and still my money has not been refunded. <br> <br> I've seens called and cancelled the other policy.<br> <br> Pleas help"