1 reviews | Active since Dec 2014
VERY VERY DISSAPOINTED
<p>I lodged a claim on the 21 October'16, very happy claim was processed and approved the 24 Oct'16. </p> <p>I follow up on the 26 Oct'16, I had to sign a AOL and send it back, which was done the same day. Got a mail to say that the AOL was processed and that the money will be paid in the next 2-3 working days, which should have been paid on Monday the 31 Oct'16. Wednesday 02 Nov'16 I follow up as the money was not in as yet and was very politly informed that the manager did not released my AOL for payment, but will esculate it to management again to release. Why do I as a client need to phone Hollard and remind them to their job. I am extremely unhappy and consider moving my business away from OOBA as I dont want to deal with Hollard anymore. Claim nr: 951050</p>
Hello Christa18
I would like to thank you for contacting us regarding your experience.
I am sorry that you have not received your payment.
Our team will make contact with you regarding your payment.
Kind Regards
Lynne Lawrence
***
Hello Christa18
I would like to thank you for contacting us regarding your experience.
I am sorry that you have not received your payment.
Our team will make contact with you regarding your payment.
Kind Regards
Lynne Lawrence
***
Hallo Hollard / Lynne
Is this message just an eye blind for the public, to make HOLLARD look good.
Monday morning 07 November'16 - 10 working day later, No one and I mean no one has phoned me ONCE regarding my claim or my money or even to give me feedback on when i can expect to have the money paid to me.
The inconvience that HOLLARD is causing me at the moment is unnecessary and i will not leave it here. This is the worst experience I ever had and will not recommend HOLLARD to anyone. Sorry that OOBA needs to be affiliated with HOLLARD.
Hallo Hollard / Lynne
Is this message just an eye blind for the public, to make HOLLARD look good.
Monday morning 07 November'16 - 10 working day later, No one and I mean no one has phoned me ONCE regarding my claim or my money or even to give me feedback on when i can expect to have the money paid to me.
The inconvience that HOLLARD is causing me at the moment is unnecessary and i will not leave it here. This is the worst experience I ever had and will not recommend HOLLARD to anyone. Sorry that OOBA needs to be affiliated with HOLLARD.