Very Very bad and disgusting service

<p>I bought a samsung J1 from game and took phone insurance on phone at game kolennde which is run by hollard insurance. I took the phone in for repairs on 14/02/2016. After waiting 2 week I get phone back but with other problems like phone typing by itself and something loose inside. I go back to game to complain where they phone hollard again, only to hear they will collect the phone. Weeks go past and much fighying they collect the phone again, only yo be told nothing is wrong and that I must hold the volume buttons on the side and their will be no noise. I get the phone back after another 2 to 3 weeks even worse!!! Phone typing and calling by itself. Again I return to game to complain only to be told again they will collect the phone on 23 may16 to be replaced by a new phone as per conversation by game representive " bheki" and hollard. I was told 5 to 7 working days. 2 june 16 still no phone or feedback from game or hollard. " Thulani from hollard gave me a bull**** story about 3 to 4 hours becuase they busy with the phone's wiring and I must wait 3 to 4 working days to get phone. 6 june 16 still NO phone!!!!! I went back to game only to be told they dont have J1 stock, and that I must wait even longer!!!!. I am also a game account holder and when I wanted to buy a tv from game kolennade I first had to fight and make noise before getting service frim them. Both HOLLARD and GAME are thievs and giving the worst **** service I have ever had in my life!!!!! I want this whole **** bussines to be resolved as soon as possible as im tired of this mess!!!!!</p>