1 reviews | Active since May 2016
vehicle insurance
<p>Hollard and Renewit Panelbeater are failing to fix my car no matter how many times i have taken it back to them</p> <p>my car is currently not safe to drive and this was discovered at my Dealership in New Vaal.</p> <p>my car was never properly fixed by Renewit panelbeaters as Hollard took it to them to do repairs after the accident that happened in November 2015.</p> <p> </p> <p>its been six month in counting now that i keep getting faults on the car and been in and out of the panelbeater, so far they are the only people that have worked on my car.</p> <p> </p> <p>i have a witten report from my dealership that clearly states the faults on my car and they cannot touch my car before Renewit penelbeater has properly fixed them.</p> <p> </p> <p>I have been communicating with Hollard regarding the issues above and they are not taking my concerns seriously as i have to constantly call them for feedback. They also refuse to give me the courtesy car for the second time even though its them who are causing me delay and inconviniencing me. Now I'm suffering I have to take kids to school and also use the car to go to work.</p> <p> </p> <p>Kindly assist I need help. Hollard need to fix my car properly</p> <p>Claim Ref no : 913736</p> <p>Car Registration: ZTF844GP</p>
Hi Sethembile Dlamini
I am sorry that your claim experience prompted you to contact us with a complaint. I apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our claims manager for urgent attention and contact will be made with you shortly to discuss your complaint.
Kind Regards
Lynne Lawrence
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Hi Sethembile Dlamini
I am sorry that your claim experience prompted you to contact us with a complaint. I apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our claims manager for urgent attention and contact will be made with you shortly to discuss your complaint.
Kind Regards
Lynne Lawrence
***
