Useless panelbeater

Dear Hollard I'm really disappointed 😞 with the service or rather non existence service from your preferred panelbeater, full of lies and empty promises. Misleading repair update no accountability or whatsoever they are not willing to take. What happened to TCF they kept my car now almost a month only to order the part I claimed for on the 26th but yet when I called to follow up on the repairs I was assured I will definitely get the car on Tuesday 7th June, guess what carhire is exhausted initially problem not attended to. Now I should go collect my car with damaged steering rack, until the ordered one has arrived that's if is ordered. Really is this how clients are treated. I asked for timelines from the time the car was collected from me. Nothing.So I'll be driving the damaged car till lord knows when they will get the steering rack. The most frustrating thing is getting different information/update from 3 people working for the same company, now the generic part that was supposed to be installed on my car is miraculous sold 😑. Funny now I just followed up on the vehicle, the gentleman said no mam is on back order yet yesterday I was told to collect the vehicle. Shocking. So now what is still causing the confusion 😕