BF
Brett F

1 reviews | Active since Nov 2017

10 Jul 2018, 09:04

Useless

Terrible interactions with Hollard over the last few days: Service provider had the worst service levels ever (Pool Fundi). I have had to call them myself over the last week - they have never returned a call 18 month old pool pump has been described as damaged due to wear and tear? Then they call me this morning and want me to verify my information (ID number) over the phone? Really, you called me... Totally *********** and a terrible customer experience

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply10 Jul 2018, 10:52
Official

Hello Brett Fuller

Thank you for contacting us.

I am sorry for the terrible interactions you had with Hollard over the last few days.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

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