Unreliable Hollard Insurance !!!

I am Thandiwe Ngema , I had a car accident on 11 June 2018. I have been struggling with Hollard insurance ever since. They don't communicate when you call you are sent from pillar to post. They never return calls. I promised them to go public on 10th July and they begged me not to promising to be competent. When I called them on 21 st July they apologized saying that they had confused the two Ngema's. They said they were paying right away and I asked them to confirm by email which they did. The fact is Hollard has not paid me until today ( 11 September 2018) Let me not forget to say that they did not even give me a courtesy car knowing very well that my insurance was comprehensive.

This has been such an inconvenience in my life and Im very perturbed by such dreadful service. Please pay back the money!!!