Unprofessional Service

<p>I have been insured with Hollard for a few years. My annual policy anniversary date is April of each year and of course a premium increase which happended in April 2016, paying R3700 per month. I recveived a letter last week stating that Hollard is changing their product offering which now includes an out bouns for being claim free. This is now effective 01 Nov 2016 with a further increase to my premium new premium R4021. Reviewing the old policy to the new I noticed there was a lot of errros. I called Hollard and the consultant who assisted me said the reason was due to the Migration of the systems. After updating their new system the premium increase to R4200 per month. So I asked the consultant consdering my anniversary date is April of each year does this mean I will not be expected to pay an increased premium due to the excessive jump this year. Of course he said he cannot guarantee this. This is insane. I have basically had 3 premium increases in 1 year due to Hollard changing their product and system. I used to be a very proud client of Hollard and always advertised good word of mouth but this is definitely not the case any longer. Change of product and system should not impact the clients negatively. I am shopping around for alternatives and will be cancelling my cover with Hollard</p>