CM
Channelle M
1 reviews | Active since May 2016
28 Feb 2019, 07:02
UNPROFESSIONAL!
I have since took out cellphone insurance with these guys, its been a year, I STILL HAVE NOT RECEIVED MY POLICY DOCUMENTS, and they have been deducting their premiums, i also need to claim for accidental damage and there is no way of reaching them AS I DO NOT HAVE MY CELLPHONE POLICY DOCUMENTS!! CAN I GET ASSISTANCE WITH THIS PLEASE?!
Helpful (0)
Replies (4)0
Replies (4)
Hollard Insurance's replyOfficial
28 Feb 2019, 11:43Hello Channelle Morokane
Thank you for contacting us.
I am sorry you haven't received your policy documents yet.
Please provide me with more details of how/where you purchased your policy to enable us to direct your complaint to the relevant area.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry you haven't received your policy documents yet.
Please provide me with more details of how/where you purchased your policy to enable us to direct your complaint to the relevant area.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply28 Feb 2019, 11:43
Official
Hello Channelle Morokane
Thank you for contacting us.
I am sorry you haven't received your policy documents yet.
Please provide me with more details of how/where you purchased your policy to enable us to direct your complaint to the relevant area.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry you haven't received your policy documents yet.
Please provide me with more details of how/where you purchased your policy to enable us to direct your complaint to the relevant area.
Kind Regards
Lynne Lawrence
***
CM
Channelle M's updateReviewer Update
28 Feb 2019, 17:14It was purchased cash at the jhb cbd edgars store
CM
Channelle M's update28 Feb 2019, 17:14
Reviewer Update
It was purchased cash at the jhb cbd edgars store
CM
Channelle M's updateReviewer Update
28 Feb 2019, 17:14It was purchased cash at the jhb cbd edgars store
CM
Channelle M's update28 Feb 2019, 17:14
Reviewer Update
It was purchased cash at the jhb cbd edgars store
CM
Channelle M's updateReviewer Update
16 Mar 2019, 16:24So you guys only responded once? Is this professional? Please get someone to call me so that I cancel this nonsense cellphone insurance, and I want all my premiums back as you've handled everything poorly! My number is **********
CM
Channelle M's update16 Mar 2019, 16:24
Reviewer Update
So you guys only responded once? Is this professional? Please get someone to call me so that I cancel this nonsense cellphone insurance, and I want all my premiums back as you've handled everything poorly! My number is **********