VM
Vinolia M
1 reviews | Active since Jul 2019
24 Dec 2024, 08:42
Unprofessional
I called Hollard legal today around 8:07 only to listen to the consultants personal issues. Their conversation was 8 minutes long, this really contradicts hollard’s statement when they say “WE ARE COMMITTED TO THE WELLBEING OF OUR CLIENTS”. Why would someone take a call just to make me listen to nonsense 😡😡😡😡
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Hollard Insurance's replyOfficial
24 Dec 2024, 09:43Hello
Vinolia Palesa Mahlase
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Vinolia Palesa Mahlase
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team
Hollard Insurance's reply24 Dec 2024, 09:43
Official
Hello
Vinolia Palesa Mahlase
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Vinolia Palesa Mahlase
Thank you for bringing this to our attention. We are sorry about the poor service experienced.
Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.
Regards
Hollard Insure Customer & Broker Experience team