******** Debit Order

I've been battling to get feedback from Hollard on a dispute regarding a debit order that ********ly went off against my account on 1 September 2022.

I don't even have any policies with Hollard!?

I've logged this complaint on https://www.hollard.co.za/contact-us/send-a-complaint, but no reply.

I then also sent an email to ***, but again no reply.

I got an automated mail on the 6th September stating "We will send you a personalised reply within the shortest possible time but not exceeding 2 working days. " It's already 4 working days later.... Still nothing ....