sV
san V

1 reviews | Active since Apr 2012

22 Jan 2019, 23:35

Unhappy about service

My claims seem to be only sorted once I complain here, I sent my claim on th e 1st week of December 2018 and we are almost into February 2019 and still not received any notification or feedback

0
Replies (3)
Hollard Insurance
Hollard Insurance's reply23 Jan 2019, 16:17
Official
 Good day Ms Velayudum

We appreciate the time taken to notify us of your experience. 

Kindly be advised that the details of your complaint have been carefully reviewed and escalated for investigation. One of our senior consultants will be in contact with feedback on outcome. 

Kind Regards Nathan Mangope 
sV
san V's update25 Jan 2019, 09:34
Reviewer Update
It's been a couple of days and I have not received feedback yet I resent my claim on documents several times
sV
san V's update30 Jan 2019, 14:54
Reviewer Update
Another week has passefd by and Hollard has not even made any attempts to contact me every week I resend my claim