1 reviews | Active since Nov 2016

23 Nov 2016, 14:45

UNAUTORIZED CHARGES

<p>For some reason my policy was amended without my knowledge and my premiun increase. no one bother to call to tell me tha my insurance went up, i only found out on the bank statement. when i requested that they send me the policy schedule nothing happened, 3 weeks later after countless emails and phonecalls still havent received it. I am unable to cance it now. you are just the worst.</p>

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Replies (2)
Hollard Insurance
Hollard Insurance's reply23 Nov 2016, 15:15
Official

Thank you for bringing this matter to my attention.

I have escalated your complaint regarding the changes made to your policy & premium increase to our administration department for investigation.

Please note someone will be in touch with you to discuss the outcome and way forward.

Kind regards

Nathan Mangope

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's update23 Nov 2016, 16:39
Reviewer Update

Thank you Nathan, but my premium just went up again by R300.00, in less than a month