MC
Melissa C
1 reviews | Active since May 2015
14 May 2015, 12:30
Unauthorized Debit Order
My bank account was debited with the amount of R177.34 for a Adcover/Short fall policy. IAU, part of Hollard Ins insists that I took up the policy, when I purchased my car at Hatfield Ford PTA, in Sept 14. I called the call center on 13th May 15
Helpful (0)
Replies (1)0
Replies (1)
Hollard Insurance's replyOfficial
15 May 2015, 13:36Hello Melissac1977,
Thank you for bringing this matter to our attention.
Please note that we have escalated your complaint for investigation and feedback regarding the unauthorised debit order/ request for refund will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for bringing this matter to our attention.
Please note that we have escalated your complaint for investigation and feedback regarding the unauthorised debit order/ request for refund will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management
Hollard Insurance's reply15 May 2015, 13:36
Official
Hello Melissac1977,
Thank you for bringing this matter to our attention.
Please note that we have escalated your complaint for investigation and feedback regarding the unauthorised debit order/ request for refund will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management
Thank you for bringing this matter to our attention.
Please note that we have escalated your complaint for investigation and feedback regarding the unauthorised debit order/ request for refund will be provided to you as soon as possible.
Kind Regards
Nathan Mangope
***
Complaints Management