Unauthorised debit orders and poor service

<p>I joined Hollard Car Warranty in April. When I joined they charged me the wrong premium and deducted my acount three times in one month! After trying numerous times to get the sale rep and his manager to reverse these transactions, I am absolutely frsutrated and disappointed at the slow response and lack of urgency to my case. </p> <p>The transactions on my account were:</p> <p><br />23/03 62.63 (what is this for?)<br />01/04 406.92 (more than the quoted and agreed upon amount)<br />01/04 136.07 (reversed because of insufficient funds)<br />02/04 90.00 (unpaid magtape item charge)<br />21/04 136.07</p> <p>From my calculations, Hollard owes me 215.79 (the difference from the Twingo payment of 406.92 and what was actually due of 291.13) and R90.00 from the magtape item for debiting more than was agreed upon. So in total, I expect a reimbur*****t of R205.79.</p> <p>They have been dragging their feet - so quick to collect money, but slow to reimburse it because of their inefficiency!</p>