1 reviews | Active since Jun 2016
Unattended claim
<p>I claim for a tablet to be fixed on 1 may the company only collected it on 17 may after I called them 4 times,they keep on promising to give feedback they never keep to their promise am frustrated because the last time I call them 7june they said the tablet was delivered to a wrong place by their couriers which is not my business,my child uses the tablet for studies ,to date no feedback no tablet and am paying insurance loyally.</p> <p> </p>
I am sorry that your claim experience prompted you to contact us with a complaint. I apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our claims administrator for urgent attention and for arrangements to be made to ensure that your tablet is delivered.
Kind Regards
Lynne Lawrence
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I am sorry that your claim experience prompted you to contact us with a complaint. I apologise for the inconvenience and frustration this has caused you.
Your complaint has been escalated to our claims administrator for urgent attention and for arrangements to be made to ensure that your tablet is delivered.
Kind Regards
Lynne Lawrence
***
since my complaint was logged on 9 June,my tablet was received on 24 June.thank you what a supper service.???
since my complaint was logged on 9 June,my tablet was received on 24 June.thank you what a supper service.???