JR
Jolandie R

1 reviews | Active since Jul 2013

02 Feb 2017, 11:03

UNACCEPTABLE : No Service, Not answering, not helping, not working

<p>Hollard insurance services is</p> <p>Unacceptable!!!!!!</p> <p>your number ***- is therer anyone working for you, or just the answering machine.</p> <p>No one is answering. I have been on hold for 30 minutes, dont know how much longer I can take it.</p> <p>I am trying to find information regarding my claim.. ASAP.</p> <p>Also tried putting in a claim against the RAF - but the number ***doesnt work.</p> <p> </p> <p>you say immediate assistance - I DONT THINK SO.</p> <p>Why am I paying for this.</p> <p> </p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply03 Feb 2017, 14:40
Official

Hi Jolandie

Thank you for bringing this matter to my attention

Please note you complaint regarding hold time has been escalated for investigation and one of our agents will be in contact with you to discuss outcome/ current progress of your claim.

Regards

Nathan Mangope

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