Unable to deliver

<p>I have a damaged cellphone and after submitting a claim this is the response that I got from Hollard:</p> <p>"We don’t have suppliers in your area unfortunately. "</p> <p> </p> <p>That's it, a one liner. How do they take my money to ensure me and then reply with something like this when I claim? So they can't help anyone that live in Cape Town? I think everyone in Cape Town need to be made aware of the fact that your mobile insurance with Hollard is ****. Very dissapointed.</p> <p> </p> <p> </p>