Two months later, Im still waiting for feedback on a motor claim!

With so many insurers available in the market, look else where! I was in a car accident on 29th Aug, I submitted all the required information and nearly two months later I am still waiting. There has been so little correspondence from them, every time you call, the person you need to talk to is on another call. You just get the run around! So shocking. I expected so much more!