treated like ********

involved in an accident on Friday 19/02/2016 - somebody drove into the back of me while I was stationary at a traffic light. <br> accident was reported and car went for an assessment at panel beater on 25/02, whereafter I was told Hollard would contact me within 48hrs with details on where to take my car etc.(Claim no 922444/1)<br> Today I was called by an \assessment investigator\" who was exceptionally rude and patronising