1 reviews | Active since Aug 2016
Trapped and mislead into buying wrong product.
<p>I requested Hollard Insurance to give me a call with regards to me seeking insurance for my vehicle. The Call Centre Agent : Gontse Moatshe from Hollard returned my call on Tuesday the 2nd August 2016 to proceed and quote me for my vehicle. We then did the the voice recording and in the call I advised him that I need my vehicle covered for Business Purposes as I am a Sales Rep for a Hygiene Company and that I use my vehicle to and from client on daily basis and thats how I derive my source of income and I prospect for new business everyday. To my dismay I then received the Policy Schedule and went through it and to my surprise just as I predicted it was just a sale misleading me where I had my usage of vehicle under : Personal/ social and to work and back. He advised me that he has been working for Hollard for the past 7 years and if that is how the Senior Consultants @ Hollard has met their Fit and Proper Requirements in terms of FAIS, I am appaulled by how they do business and utterly disappointed by the service I received. A real Smart Ass that is what he thought he was.</p>
Hello dinobravo007
Thank you for brininbg this matter to our attention.
I am sorry that the information provided to you was not the same as what was stated in the policy wording.
Our team will retriueve the sales call and contact will be made with you to rectify yoiur policy.
Kind Regards
Lynne Lawrence
**********Hello dinobravo007
Thank you for brininbg this matter to our attention.
I am sorry that the information provided to you was not the same as what was stated in the policy wording.
Our team will retriueve the sales call and contact will be made with you to rectify yoiur policy.
Kind Regards
Lynne Lawrence
**********