LG
Lelanie G

1 reviews | Active since Jan 2015

01 Dec 2016, 20:12

Time to move

<p>Claim submitted 11/11/2016. Today is 01/12/2016. Assasor/repairer hardly reachable. Sounds like a micky mouse company. Now I must trust their workmanship. Thandi never availble. Phoned back once, only because I complained. Every time I phone I have to explain the whole story again. When I complain about not getting feedback I am told they are bussy. There is a confusion regarding the make of the microwave. I was supposed to get a picture yesterday. Still waiting. They have no clue about customer service. Time to move!</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply02 Dec 2016, 08:38
Official

Hello DiscoveryInsure

I would like to thank you for contacting us regarding your experience.

I am sorry that you were not able to speak to the assessor and Thandi is never available.

Our team will contact your regarding your claim and the service you have experienced.

Kind Regards

Lynne Lawrence

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