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Nompilo N

1 reviews | Active since Aug 2015

23 Aug 2015, 08:34

This insurance is BS really

I made a claim three months ago and my cellphone hasn't been collected for repairs. They called me to confirm my address last month after a long time I've been calling and calling and you know how busy your lines are, but i never heard from them again. Hollard people if you failing to repair my cellphone can i have my money back please. This is ********!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply24 Aug 2015, 10:34
Official
Hello Mpilomuhle,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for the lack of response received regarding your cellphone collection.

Please note that we have escalated your complaint to our claims team for urgent investigation and feedback will be provided to you as soon as possible.

Kind Regards
Lynne Lawrence
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