Third Part Claim

Item: Hollard Insurance
Rating: 3
Author: Enock N

Good afternoon

Would you please help,last year October my car was smashed by Hollard client and all the documents which was needed it was submitted but my claim isn't processed until today. This is my claim ref ***3*001*003 and the lady whose holding my claim her name is Jeanine Portela,her attitude against me is not acceptable. Thanks

Regards Enock Ndlovu

Helpful (0)

Replies (1)

Hollard Insurance's replyOfficial

21 Feb 2025, 16:03

Hello Enock

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.

Hollard Insurance's reply21 Feb 2025, 16:03

Official

Hello Enock

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction.

Regards

Hollard Insure Customer & Broker Experience team.