They refuse to Pay

Item: Hollard Insurance
Rating: 1
Author: Motlatsi M

This is the worst insurance company I've had to deal with, recently lost my phone tried to claim it and I was told the phone is not I'm claiming is not on the system. How does that make sense when I've been paying R104 every month for 3 years ns when it's time for me to get what I pay for I'm given the run around? I'm thinking of taking this up with the ombudsman I need a phone for school.

Helpful (0)

Replies (1)

Hollard Insurance's replyOfficial

04 Nov 2024, 10:15

Hello Motlatsi

We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.

To assist you further, kindly provide the policy number and claim number

Regards
Hollard Insure Customer & Broker Experience team

Hollard Insurance's reply04 Nov 2024, 10:15

Official

Hello Motlatsi

We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.

To assist you further, kindly provide the policy number and claim number

Regards
Hollard Insure Customer & Broker Experience team