The worse service ever

<p>In August around the 24 I noticed a debit from hollard life of around R112 I was surprised as I had no policy or business with hollard. I called and spoke to a gentleman named Samuel Pudikabekwa who advised me that it was a mistake on their behave an agent captured the wrong bank name and I was debited I reversed the transaction and incurred charges, mr Samuel Pudikabekwa wrote me an apology letter stating this would never happen again, to my suprice in September I got debited again of around R142 I was upset as this meant mr Samuel Pudikabekwa **** to me when he said the issue had been resolved! I called them up again about 20 times explaining my situation to each person I spoke to I was put through to a lady named Nomsa Tokwana who requested my bank statement which I emailed and the next day she didn't confirm receipt of the statement I than called again spoke to Brian Sebaka who requested my statement again and I sent it again he was so unhelpful I was calling hollard every hour and finally spoke to a lady who said she was Minkie Kgosanas PA who tried to sort out the matter she promised that I would get a full refund plus compensation for my airtime and an apology letter from Samuel I have received aRefund which in not what was promised and I have still not received an apology letter from Samuel for lying to me on a recorded line! <br />I AM NEVER EVER GOING TO HAVE DEALINGS WITH HOLLARD AND WILL DISCREDIT IT TO MY FRIENDS AND FAMILY BECAUSE THEY LIE AND THEY DONT DELIVER WHAT THEY PROMISE! And I'm still awaiting the 'GIFT'</p>