THE MOST TERRIBLE EXPERIENCE WITH CUSTOMER SERVICE

The consultant refused to schedule an assessment appoint, but expect a client to standby 24/7, to wait for them to call any minute. They called in the morning and want to make an appointment on the very same day, expecting me to prepare the vehicle for them to assess, at business hours which i was already at my work premises. when i requested a re-schedule, they accused me for being difficult??? and the whole process is being delayed by me????? Meanwhile, no notice or communication were being received besides that call in the morning?!?~ And the consultant start crying, when further statement was expected to be made, then i got hold of the supervisor, and he carries on the statement that i delayed the process and what am i actually expect him to do??

All we have to do was to schedule the appointment?? how difficult is that, and still have to go through this extremely poor service? getting nothing done still now??

The worst choice of my life ever made: Hollard