The claims payout was rather late but understandable due to the inundation of claims

Item: Hollard Insurance
Rating: 5
Author: Roy R

The claims payout was rather late but understandable due to the inundation of claims. However it was paid after 7 weeks

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Replies (1)

Hollard Insurance's replyOfficial

11 Dec 2023, 11:40

Hello Roy

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team will raise this with our claims team. Thank you for your valuable feedback.

Regards

Hollard Insure Customer & Broker Experience team

Hollard Insurance's reply11 Dec 2023, 11:40

Official

Hello Roy

Thank you for bringing this to our attention. We are sorry about the poor service experienced.

Our Customer Resolution team will raise this with our claims team. Thank you for your valuable feedback.

Regards

Hollard Insure Customer & Broker Experience team