HZ
Heinrich Z
1 reviews | Active since Jan 2023
31 Jan 2023, 20:29
Terrible terrible terrible!
Hollard has no regard for their clients or their customer experience.
I was referred to a Hollard-preffered panelbeater for the repairs to my vehicle in Aug 2022, and it has still not been resolved 5 months later. There has been NO assistance from Hollard whatsoever. The most useless and unhelpful Assessor was also appointed to the case.
A formal complaint was lodge to Hollard following this ********** experience, with NO feedback months later. Call centre for complaints also non existent - only able to send an email to a (seemingly) unattended email address.
I have in the meantime cancelled my polcies with Hollard - never again!
Helpful (0)
Replies (1)0
Replies (1)Hollard Insurance's replyOfficial
01 Feb 2023, 11:45Hello Heinrich,
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's reply01 Feb 2023, 11:45
Official
Hello Heinrich,
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
