BN
Bongane N

1 reviews | Active since Dec 2020

08 Dec 2020, 13:41

Terrible Service

I took up Laptop insurance which was at Game Lichtenburg which was underwritten by Hollard Insurance, they charged me twice for same product and when I enquired about it the consultant said "Why are you only contacting us now" by the way it's been over a year now that I have not heard from them...

0
Replies (3)
BN
Bongane N's update08 Dec 2020, 13:51
Reviewer Update
My premiums have not been refunded after I had made countless follow ups with them.

Hollard Insurance
Hollard Insurance's reply09 Dec 2020, 10:11
Official
 
Hello  Bongane Nkuna 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 
BN
Bongane N's update10 Dec 2020, 11:10
Reviewer Update
And still today my issue has not been sorted, how you conduct your bussiness is really appauiling.