Terrible Service

I am an existing client who has a warranty with Hollard for one of my cars and i have been trying to add my second car for over a month. The service i have received is pathetic.

I used your internet site and requested "Call Backs" to which your operators call me, keep quite on the line and then drop the call.

I have then emailed and have not received a response.

I have then call in about 8 times. Every time, i have to speak to a different operator, then explain the issue all over again. The call either drops or i am told that i have reached to wrong department and they will transfer me. I hang on the line and eventually the call drops.

I managed to reach a advisor and when i asked her to update the quote and send back to me, she advised she would. Its been a week and still no policy