LM
Lorna M

1 reviews | Active since Jul 2019

29 Jul 2019, 15:42

Terrible Service

Terrible Service.

I was involved in a car accident on the 30th of June 2019, I logged my claim with on the 1st of July they still haven't managed to assist, their claim consultants are rude and unprofessional I always have to call to get follow up they never call to update their clients.

To make it worse they **** about the settlement they paid the bank, they haven't paid anything yet they claim they did Now when I call to follow up they all hang up no one wants to update me.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply30 Jul 2019, 09:51
Official
Hello  Lorna Moganedi 

Thank you for contacting us. 

I am sorry your claims experience prompted you to contact us with a complaint. 

Our team will be in contact with you regarding your claim. 

Kind Regards

Lynne Lawrence

***