Terrible customer service
<p>I have been trying to log a claim for my damaged tablet but wit no luck. I went to Game to seek assist from the Ga,e-Hollard reps but they are always unavailable when i need them. I have been to Game more than 7 times but io always get the run around. When i called their contact line a lady by the name of Kate told me that they would conytact me within 72 hours. This time period has elapsed with no communication and when you try call thier line is always busy or thier system is down. This is a terrible experience as i have been going up down for several days and trying to fix this issue and the people to who i have spoke to do not seem to care....</p>
Hello duka-hlatshwayo
I would like to thank you for contacting us regarding your experience.
I am sorry that you received no feedback on your claim.
Our team will be in contact with you regarding your claim and the service you have received.
Kind Regards
Lynne Lawrence
***
Hello duka-hlatshwayo
I would like to thank you for contacting us regarding your experience.
I am sorry that you received no feedback on your claim.
Our team will be in contact with you regarding your claim and the service you have received.
Kind Regards
Lynne Lawrence
***
I have been contacted last week with assistance to cliam. I have sent all the neccesarry documents and still no one has confirmed that they have recieved claim or anyone to colect the tablet. Its now going onto 3 weeks that i have been given the run around.
I have been contacted last week with assistance to cliam. I have sent all the neccesarry documents and still no one has confirmed that they have recieved claim or anyone to colect the tablet. Its now going onto 3 weeks that i have been given the run around.