Terrible Claim Experience!!!

<p>Name: Nokuthula Thabede</p> <p>ID N: ********** 350082</p> <p> </p> <p>I submitted all required documents for a Hospital Cash Back Claim on 09/03/2017 and my claim still has not been paid! Hollard promises to process all their claims within 48hours however that has proved to be a lie. No one from Hollard has contacted me with regards to my claim since the 9th of March, I have had to use my own airtime to follow up. Nobody assumes responsibility for my claim. I have never experienced such bad service from an insurance company, ever.</p>