TERRIBLE

Item: Hollard Insurance
Rating: 1
Author: wernich S

I have a hospital plan with Hollard. I was in hospital for 3 nights, or 4 days. I registered it on 7 August 2017. Got a reply back from Hollard saying they will contact me in 2 working days. I phoned 15 August because I heard nothing back, and phoned again on 17 August to find out what is going on. Apparently a JUPITER has been sitting with my documents and have not yet been send on to be processed! 10 days, nothing was done. TERRIBLE SERVICE!! HUGELY DISAPPOINTED with Company, someone is really not doing their job.

Helpful (0)

Replies (2)

wernich S's updateReviewer Update

18 Aug 2017, 07:21

Well Hollard really made an effort yesterday and money will be in my account in 48 hours. Thank you for reacting fast after my complaint yesterday.

wernich S's update18 Aug 2017, 07:21

Reviewer Update

Well Hollard really made an effort yesterday and money will be in my account in 48 hours. Thank you for reacting fast after my complaint yesterday.

Hollard Insurance's replyOfficial

18 Aug 2017, 08:31

Hello wernichswart

Thank you for contacting us.

I am delighted that you will receive your money within 48 hours.

Kind Regards

Lynne Lawrence

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Hollard Insurance's reply18 Aug 2017, 08:31

Official

Hello wernichswart

Thank you for contacting us.

I am delighted that you will receive your money within 48 hours.

Kind Regards

Lynne Lawrence

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