1 reviews | Active since Nov 2016
Talk about insurance ****S (Direct Axis and Hollard)
<p>I took personal loan with Direct Axis and paid it off two years ago. I have still been charged a fee of R50.25 which they say they cannot explain why it has not been cancelled and I should contact Hollard. Safe to say both Direct Axis and Hollard have never given me even a 48 hour turn around call back or response to emails and complaints sent to them. So while they continue to charge me for a loan I dont have...I will continue to pay insufficient funds and debit fees to my bank account. How do insurance companies and loan companies **** people so blatantly. Being unemployed with no bank account will Direct Axis provide me with a loan (lol) ....your business practices are disgusting.</p>
Hello vanessa-sookaloo
I would like to thank you for contacting us regarding your experience.
I am sorry that you haven't been able to get assistance on your debit order,
Our team will make contact with you regarding your debit order and the service you have experienced.
Kind Regards
Lynne Lawrence
***
Hello vanessa-sookaloo
I would like to thank you for contacting us regarding your experience.
I am sorry that you haven't been able to get assistance on your debit order,
Our team will make contact with you regarding your debit order and the service you have experienced.
Kind Regards
Lynne Lawrence
***
So its been two weeks and maybe Christmas festivities have gotten the better of everyone. However I still await a reply wrt the recording that is supposedly my binding contract for a funeral policy. I have sent two mails requesting a policy statement or why I never recieved one. I still await that from Hollard. Maybe I must wait for a Christmas Miracle. Because my mails are not answered and messages left on a Mr Mangopes mailbox are never returned either.
So its been two weeks and maybe Christmas festivities have gotten the better of everyone. However I still await a reply wrt the recording that is supposedly my binding contract for a funeral policy. I have sent two mails requesting a policy statement or why I never recieved one. I still await that from Hollard. Maybe I must wait for a Christmas Miracle. Because my mails are not answered and messages left on a Mr Mangopes mailbox are never returned either.
Its been a long festive season. Many phone messages and emails later and still no reply from Hollard. Maybe my query is not important.
Its been a long festive season. Many phone messages and emails later and still no reply from Hollard. Maybe my query is not important.