1 reviews | Active since Aug 2016
STILL AWAITING MY TABLET
<p>my tablet crashed the screen an i logged a claim with finrite as always and the tablet was collecteds on the 04 july 2016 , i then waited around the 29 of july i called them to check on my claim and was told thet they will replace my tablet with a new 1, till this day i havent recieved my tablet , i was told it take 3- 5working days . what irritated me the most is that i phoned this morning asking about my tablet and i was told its with RAM, the very same thing i was told on the 29th i asked the consultant to find out from RAM when i will get my phone and he said he also dont know how to assist as its no longer in their hand , now my question is this am i insured with RAM or HOLLARD.??? please hollard or game send me that phone or refund my money and cancel your insurance im not happy with your service. </p>
Hello charmzagp
I would like to thank you for contacting us regarding your experience.
I am sorry that you have been without your phone since 04 July.
Our team will be in contact with Finrite regarding your phone and arrange for urgent assessment of device.
Kind Regards
Lynne Lawrence
**********Hello charmzagp
I would like to thank you for contacting us regarding your experience.
I am sorry that you have been without your phone since 04 July.
Our team will be in contact with Finrite regarding your phone and arrange for urgent assessment of device.
Kind Regards
Lynne Lawrence
**********ahh well im still waiting , so dissapointed.
ahh well im still waiting , so dissapointed.
i really think that Finrite is failing me , last week , Tebogo called me and promised me that i will be refunded for the tablet within 48hrs , then an hour later on that day i recieved an email stating i will be paid in 72 hrs , fine i waited , i even told them to cancel that policy because while i was struggling to get a new phone from them i decided to buy myself another phone which is insured with them too. to my surprise they have debited my account for their monthly preimuim. now 72hrs has passed , nothing from finrite , i sent an email and i called them this morning but theres no reply . Finrite has failed me as a customer and i feel its useless to continue doing business with them i am not happy at all.
i really think that Finrite is failing me , last week , Tebogo called me and promised me that i will be refunded for the tablet within 48hrs , then an hour later on that day i recieved an email stating i will be paid in 72 hrs , fine i waited , i even told them to cancel that policy because while i was struggling to get a new phone from them i decided to buy myself another phone which is insured with them too. to my surprise they have debited my account for their monthly preimuim. now 72hrs has passed , nothing from finrite , i sent an email and i called them this morning but theres no reply . Finrite has failed me as a customer and i feel its useless to continue doing business with them i am not happy at all.