*****ING MONEY AFTER I HAVE CANCELLED A POLICY

i have cancelled my funeral policy with hollard in the beginning of september,( around 7 september) and Hollard debited my accont again at the end of september ,which was understanddable, afterwards, i asked hollard to confirm taht my policy is cancelled and that they wont debit another payment from my account, i have not heard anything from them, and sure enough, last night they took another premium again, after i specifically cancelled my policy in writing. In my eyes this is theft, and i will take this matter further if i dont get my money back today, as well as written confirmation that my policy has been cancelled and no more of my money will be taken!!!! i am not happy and i will tell everyone i know that they should be careful wehn doing business with hollard.

i expect to get an sms from the bank to say that my money has been paid back before 12 pm today, or believe me, i will make a VERY BIG SCENE!!!!