LP
Lee-laine Pheiffer

1 reviews | Active since Apr 2021

05 Apr 2021, 11:06

STAY AWAY!!!!!BUNCH OF CON ARTISTS!!!!!

If I could give 0 stars I would, Hollard is the absolute worst company I have ever had to deal with. I was in a car accident on 01/02/2021. It took them 2 weeks to just get an assessor out, only to be told the car was written off. NO ONE gets back to you, I was given the round around and 101 excuses. After they eventually paid the bank out for the car it was discovered by my Adcover company that they had used the incorrect m and m code for the claim and short paid by R13500. I have sent them all relevant information but they don't get back to you. For 2 months I am sitting without a car and paying installments for a car I no longer have due to their incompetence. I can't help but wonder how many people have they conned like this, had I not had adcover with another company I never would have known about their HUGE mistake!

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Replies (1)
Hollard Insurance
Hollard Insurance's reply06 Apr 2021, 09:06
Official
Hello  Lee-laine
 
 We are sorry that your experience has led you to contact us with a complaint.
 
 Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
 
 Regards
 Hollard Insure Complaints