LL
Levy L

1 reviews | Active since Apr 2023

18 Apr 2023, 21:26

Stay away from this ****mers and their *********** staff.

If there was a Zero or Negative rating, this company deserves it. After so many years of paying premiums, the one time I need their assistance they show me their true colours. Lodged a claim since January and to this day the car has not been fixed. When you call, they give you the run around and promise to call you back never does. Stay away from this company. A representative my the name of Lungile Mabasa is the worst. She never has a clue about the progress of the claim yet she’s the one allocated to it. She will promise to call back and dololo.

Lodged a complaint with the company and to this day, haven’t received feedback. Stay very far from this company. Not worth it at all.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply20 Apr 2023, 16:28
Official
 
Hello 

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution team is busy looking into your complaint and will contact you for more information regarding your experience. 

Regards 

Hollard Customer & Broker Experience Team