Stay away from Hollard

I registered a claim with them for a storm damage, which equipment and building is damaged by the heavy rains, they sent an assessor which came to my house and i explained the situation, he then asked me to get electronics technician to assess all the damaged equipment and do a full assessment report, i asked hin who will be responsible to pay, he said the insurance company will include it in the payout, i then asked the technician to assess the equipment which he sent through all relevant documents which was forwarded to Schoen and i have been following up with him since then till i decided to call the Hollard today and i was told the claim was rejected, reason behind the rejection had nothing to do with the my claim. I advise everyone looking for an insurance company to stay away from Hollard they just happy to collect the premium monthly but when it's time to pay they find excuses not to. I am now sitting with unplanned dept.