South Africans be aware of Hollard & BSG!

On 03/08/2015 I registered a claim with a broker - BSG (Broker Support Group) on an insurance underwritten by Hollard and submitted all the relevant particulars. Today its the 25/08/2015 and the matter is still unresolved. I have since tried to be in contact with the Broker Regional Manager: Western Cape and all I get is that the Head office of Hollard is working on the matter. What a pathetic service! :-( ...SOUTH AFRICANS I dearly appeal to you that prior undertaking any contract with financial service providers please check their profiles and customer service reports on this website.<br> Hollard's profile on this website is rotten with complains that makes a 99.9% of customer dissatisfaction based on poor service.<br> I request that you make some background research before you can affiliate with service providers