Sly Hollard Insurance

Good day,

I experience very bad service from Hollard for oir claim we put through for a new geyser. Claimed logged at 9:00, claim was only registered after 12:00. 14:00 I had to phone Hollard to again as no one has made arrangements to come and fit new geyser. I pay a monthly premium for the last five year plus I had to pay an excess for the new geyser. I refused to let the old geyser go as I would salvage it myself to get back the excess I had to pay. So I was told by a very rude consultant that the old geyser is now Hollards property and they salvage it to get some of their money back that they spend on the new geyser. I have to buy the old geyser from them if I want it. So why do I pay monthly? And why did I have to pay an excess if they get money out of the old geyser anyway. Theuns from Tumelo Projects (PTY) LTD also send they salvage to get money back. I will also not deal with Tumelo Faith Projects again. They where at the premises at 15:00, went to buy a geyser from a hardware that is 15km from here. 18:00 they pitched here to install the new geyser. Hollard and Tumelo will not see me again. Hollard don’t even call you. Sends sms and you must call back. Stingy company! I am cancelling my policy with them and moving to another company.