MT
Mzwandile T

1 reviews | Active since Aug 2012

02 Mar 2016, 06:46

Slow service and zero feedback

My car was ****** on the 21st of January,I only received a courtesy car on the 3rd of March.<br> <br> I am still waiting for my vehicle to be settled,instead I am being sent to do a polygraph test with their experts which I am willing to do as long as I can get an independent person to verify results as they can manipulate someone who works for/with them at their cost.<br> <br> I would like feedback on my case and a time frame.<br> <br> Tomorrow I must return my courtesy car which I received late.<br> <br> Regards<br> Mzwandile Thokwane <br> <br>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply02 Mar 2016, 11:57
Official
Hello baki,


We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.

Please can you refer to the email sent to you and supply the information required to enable me to assist you.

Kind Regards

Lynne Lawrence
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