bS
baggio S

1 reviews | Active since Oct 2012

10 Nov 2015, 13:54

Signs up clients but not want to pay out

Good Day<br> <br> I was called like 100's of times a for dental insurance from Hollard but as soon I try to claim they don't answer the phone nor do they call me back .<br> <br> I am still paying my account trying to claim from it . I would like to know why they aren't paying me or ignoring me .<br> <br>

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply10 Nov 2015, 14:52
Official
Hello bsouthgate,

We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.

The matter has been escalated to our claims manager for urgent attention and an agent will be in contact with you regarding the service benefit process.

Kind Regards
Lynne Lawrence
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