KG
Kolosa G
1 reviews | Active since Mar 2015
08 Mar 2015, 14:11
Shortfall cover
On the 17th of December 2014 I phoned hollard to cancel my shortfall cover. On the same day I cancelled my shortfall cover by writing. It has come to my attention that hollard has not cancelled my cover and debits everymonth from my bank account. This is very devastating on my part as I have not signed an agreement with hollard. I am very dissapointed and hoping this matter will be attended to urgently.
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Replies (1)
Hollard Insurance's replyOfficial
09 Mar 2015, 13:19Hello kolosagajana,
Thank you for bringing the matter our attention.
Please accept our sincere apologies for the lack of response received to your cancellation request.
Please note that we have sent your cancellation request to your finance house to action as this policy is linked to your vehicle finance agreement and premium is debited along with your vehicle installment.
We Have requested an agent from your finance house to make contact with you regarding your request.
Kind Regards
Lynne Lawrence
***
Thank you for bringing the matter our attention.
Please accept our sincere apologies for the lack of response received to your cancellation request.
Please note that we have sent your cancellation request to your finance house to action as this policy is linked to your vehicle finance agreement and premium is debited along with your vehicle installment.
We Have requested an agent from your finance house to make contact with you regarding your request.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply09 Mar 2015, 13:19
Official
Hello kolosagajana,
Thank you for bringing the matter our attention.
Please accept our sincere apologies for the lack of response received to your cancellation request.
Please note that we have sent your cancellation request to your finance house to action as this policy is linked to your vehicle finance agreement and premium is debited along with your vehicle installment.
We Have requested an agent from your finance house to make contact with you regarding your request.
Kind Regards
Lynne Lawrence
***
Thank you for bringing the matter our attention.
Please accept our sincere apologies for the lack of response received to your cancellation request.
Please note that we have sent your cancellation request to your finance house to action as this policy is linked to your vehicle finance agreement and premium is debited along with your vehicle installment.
We Have requested an agent from your finance house to make contact with you regarding your request.
Kind Regards
Lynne Lawrence
***