PD
Paul D

1 reviews | Active since May 2018

18 Nov 2020, 19:22

Shocking treatment of the elderly by Hollard

My mother in law is battling to get any meaningful communication regarding a debit order for a Hollard funeral policy in connection with the passing of her husband. between Electrosure and Hollard there is a monthly debit order that cannot be traced or cancelled and the policy can not be traced to be paid out.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply19 Nov 2020, 08:51
Official
 
Hello  Paul Drake 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints