RM
Renay M

1 reviews | Active since Oct 2014

12 Oct 2023, 21:19

Shocked at the way Hollard does business.

After my claim in March/April 2023, Hollard pushed my car premium up by R300, which I had no problem with as I know that it's standard policy. My issue is that 4 months later they pushed my premium up by another R600 and I was told by my insurance broker that Hollard was not willing to negotiate. I can basically pay the high fee or I would need to find another insurance. Apparently the increase was across the board but I find that hard to believe. This was despite the fact that I had been a loyal customer of Hollard for over 10 years. The fact that I am also paying R1200 for a life policy didn't seem to matter either. I do have my financial broker looking at other life policies for me now, if Hollard doesn't want to insure my car, I don't see why I should have them insure my life.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply13 Oct 2023, 10:11
Official
Hello Renay
 
 We are sorry that your experience has led you to contact us with a complaint.
 
We thank you for taking our call earlier to discuss the matter. 
 
 Regards
 Hollard Insure Complaints