1 reviews | Active since Nov 2014
Shock!
<p>My name is Miss Anointed Hove. I am the daughter of the policyholder and owner of the vehicle, Miss Mahlaba,.</p> <p> </p> <p>I called in a few days ago to try and sort out the payment arrangements on Her policy, and I was surprised to</p> <p>here that the policy had been cancelled and a new policy should be drawn up.</p> <p> </p> <p> </p> <p>I did not have a problem with that because we had missed the premium, so I understood.</p> <p> </p> <p> </p> <p>Now my issue is with paying the admin fee/ commencement fee again, whereas we paid it already when</p> <p>we initially joined Hollard just a few months ago.</p> <p> </p> <p> </p> <p>The consultant I spoke to said they are not able to waive it, which I</p> <p>found to be disappointing.</p> <p> </p> <p> </p> <p>We are going through a financial difficulty at the moment, that is why we have temporarily removed the</p> <p>Home contents and the Nissan Hardbody.</p>
Hello epicworld
I would like to thank you for contacting us regarding your experience.
I am sorry that the agent was not able to assist you with waiving the joining fee on your policy.
Our team will be in contact with you regarding your policy and the joining fee.
Kind Regards
Lynne Lawrence
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Hello epicworld
I would like to thank you for contacting us regarding your experience.
I am sorry that the agent was not able to assist you with waiving the joining fee on your policy.
Our team will be in contact with you regarding your policy and the joining fee.
Kind Regards
Lynne Lawrence
***
